Who We Are

Metro Power Washing is a professional exterior cleaning company based in County Wicklow, Ireland. We provide power washing, roof cleaning, softwashing, driveway and patio cleaning, gutter cleaning, and garden services to residential and commercial clients across County Wicklow.

Business name: Metro Power Washing Contact email: info@metropowerwashing.ie Phone: 085 181 3064 Service area: County Wicklow, Ireland

What Information We Collect

When you contact us or request a quote, we may collect the following personal information:

Your name
Your phone number
Your email address
Your property address (for the purpose of carrying out or quoting for work)
Any details you provide about the services you require

We do not collect payment card details directly. Any payments processed through third-party platforms are handled by those platforms under their own privacy policies.

How We Use Your Information

We use the information you provide solely to:

Respond to your enquiry or quote request
Schedule and carry out the services you have requested
Send you a follow-up message or invoice related to completed work
Contact you if there is a change to a scheduled appointment

We do not use your personal information for unsolicited marketing, and we do not sell, share, or pass your information to any third party for marketing purposes.

Legal Basis for Processing

Under the General Data Protection Regulation (GDPR), we process your personal data on the following lawful bases:

Contractual necessity — to provide the services you have requested or to take steps prior to entering into a contract with you
Legitimate interests — to respond to enquiries and manage our business relationships
Legal obligation — where we are required to retain certain records for tax or legal compliance purposes

How Long We Keep Your Information

We retain your personal information only for as long as is necessary for the purpose it was collected:

Enquiry and quote information is kept for up to 12 months in the event you wish to proceed with work at a later date
Customer records relating to completed work are retained for up to 6 years in line with Irish tax and accounting obligations
Information you ask us to delete sooner will be removed promptly upon request

Who We Share Your Information With

We do not sell or rent your personal data to any third party. In the normal course of operating this business, your data may be processed by the following categories of third-party tools:

Email service providers (for sending and receiving email communications)
Contact form plugins on our website (data submitted through our contact form is stored securely and used only to respond to your enquiry)
Google — our website uses Google Analytics to understand general visitor behaviour on our site. This data is anonymised and does not identify you personally. You can opt out of Google Analytics tracking via your browser settings or a browser extension.

All third-party tools we use are selected to ensure an appropriate level of data protection is maintained.

Cookies

Our website uses cookies to improve your browsing experience and to understand how visitors use our site. Cookies are small text files stored on your device.

We use the following types of cookies:

Essential cookies — necessary for the website to function correctly
Analytics cookies — used to collect anonymised information about how visitors navigate the site (via Google Analytics)

You can control and manage cookies through your browser settings. Disabling cookies may affect the functionality of certain parts of the website.

Your Rights Under GDPR

As a resident of Ireland or the European Union, you have the following rights in relation to your personal data:

The right to access — you can request a copy of the personal data we hold about you
The right to rectification — you can ask us to correct any inaccurate information we hold
The right to erasure — you can request that we delete your personal data, subject to any legal obligations we must fulfil
The right to restrict processing — you can ask us to limit how we use your data in certain circumstances
The right to object — you can object to us processing your data where we are relying on legitimate interests as our lawful basis
The right to data portability — you can request that we provide your data in a structured, commonly used format

To exercise any of these rights, please contact us at info@metropowerwashing.ie. We will respond within 30 days.

How to Make a Complaint

If you believe your data has been handled in a way that does not comply with GDPR, you have the right to lodge a complaint with Ireland’s data protection authority:

Data Protection Commission (DPC) Website: www.dataprotection.ie Phone: +353 57 868 4800

We would always prefer the opportunity to address any concerns directly before a complaint is escalated, so please contact us first at info@metropowerwashing.ie.

Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in how we operate or in applicable law. The date at the top of this page will always reflect when it was last updated. We encourage you to review this page periodically.

Contact Us

If you have any questions about this privacy policy or how we handle your personal data, please get in touch:

📧 info@metropowerwashing.ie 📞 085 181 3064 🌐 Metro Power Washing — County Wicklow